Privacy Policy
Effective Date: 1/1/2025
At Dart Studio, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada.
1. Collection of Personal Information
We collect personal information when you interact with our services, including when you contact us, request a consultation, or engage in a project with us. The types of personal information we may collect include:
- Name, email address, phone number, and mailing address
- Project details, preferences, and specifications
- Billing and payment information
- Communications and correspondence with us
We collect only the information necessary to provide our services and to ensure an efficient and tailored experience.
2. Use of Personal Information
The personal information we collect may be used for the following purposes:
- To provide interior design services and manage projects
- To communicate with you about your project or inquiries
- To process payments and manage billing
- To improve our services and offerings
- To comply with legal and regulatory requirements
3. Disclosure of Personal Information
We do not disclose your personal information to third parties except in the following circumstances:
- To service providers or contractors working on our behalf to deliver our services (e.g., payment processors, contractors, etc.), who are bound by confidentiality agreements
- To comply with legal obligations or regulatory requirements
- With your consent, if applicable
We ensure that all third-party providers we engage are compliant with privacy laws and will protect your personal information as we do.
4. Protection of Personal Information
We take reasonable precautions to protect the personal information we collect from unauthorized access, use, or disclosure. This includes using secure servers, encryption, and other security measures to safeguard your data.
5. Retention of Personal Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once it is no longer needed, we securely delete or anonymize your personal information.
6. Your Rights and Access
Under PIPEDA, you have the right to:
- Access and request correction of your personal information
- Withdraw consent to the collection, use, or disclosure of your personal information (subject to certain legal exceptions)
- File a complaint if you believe your privacy rights have been violated
To exercise any of these rights, please contact us using the contact information below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of this policy. We encourage you to review this policy periodically.
8. Contact Information
If you have any questions or concerns about this Privacy Policy, or if you wish to access or update your personal information, please contact us at:
Dart Studio
35 Golden Avenue, Suite B201
Toronto, ON
M6R 2J5
Email: info@dartstudio.ca
Phone: 416 537 4500